DIRECTV IT Organizational Transformation
Listen to DIRECTV's CIO Mike Benson and team share their transformation story.
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CRM Value Realization
Neochange's AdoptIT™ approach leveraged end-user monitoring (EUM) technology to obtain visibility into CRM system usage, uncovering a 20% internal productivity improvement opportunity and external customer experience enhancement potential worth up to 3% of annual revenue.
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IT PPM Adoption Accelerator
Using Neochange’s unique AdoptIT™ methodology for a PPM solution deployment, a Fortune 100 IT company was able to realize $15M of labor savings over a 2-year period while absorbing a 20% increase in business volume.
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IT Service Management Value Realization
After achieving low adoption rates and little value realization from their CRM solution implementation, a Fortune 50 client achieved 89% effective adoption within 3 months and a 20% reduction in case management costs within 1 year by intervening with Neochange’s AdoptIT™ methodology.
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PLM Adoption Accelerator
Fortune 100 healthcare services client avoids a $3.3M loss by using Neochange’s AdoptIT™ methodology to redesign the deployment approach and governance structure for a PPM solution.
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Sales Force Automation Adoption Accelerator
Fortune 100 technology company deploys a Sales Force Automation (SFA) solution to improve sales effectiveness. Using Neochange's AdoptIT™ approach to identify adoption risks and barriers to value realization, the project was able to get a stalled deployment back on track towards a 5% sales effectiveness objective.
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IT Organization Transformation
Neochange leads transformation of a Fortune 100 product IT Operations department from an asset-centric to service-centric operating model. The client achieved a 10% reduction in operating run-rate while absorbing a 30% volume increase.
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ISV Customer Adoption Transformation
Using Neochange's AdoptIT™ methodology, enterprise software vendors ranging in size of $50M to $3BN achieved various benefits such as 150-200% increase in enterprise deployment footprints, 50% increase in average revenue for professional services engagements.
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