When Our Team Succeeds, Our Clients Win
Neochange is the leading management consulting firm focused exclusively on the complex challenge of driving business transformations all the way through to adoption and value realization. We offer a broad set of services to accelerate technology-led revenue growth, business model innovation and operational excellence. Our offerings are underpinned by a unique organizational change design and leadership discipline and anchored by our proprietary risk-based methodology, Adopt-IT™. Our clients experience significant improvements in executive commitment to and workforce adoption of new business solutions that collectively deliver up to 50% increases in benefits realized. Neochange is growing on multiple fronts, well positioned to capitalize on the market opportunity presented by the chronic failure of IT-led business transformations and software investments to deliver their potential and promised return.
Our philosophy focuses
on providing a work environment that inspires
innovative thinking through structure, a collaborative
work style, execution orientation, and personal
growth, all mixed with a little fun. We are
always interested in hearing from people who
are looking for challenges to match and test
their skills, and who feel that their values
align with the values
that Neochange people live, each and every
day.
If you are interested in growing your capacity
for effectively leading change, learning and
growing, we would like to hear from you.
Positions:
Managing Principal & Engagement Director
We are looking for CXO level change leaders with 18+ years of experience driving multi-faceted large-scale transformation initiatives (such as business reengineering, operational transformations, enterprise-wide technology adoption, or organizational restructuring/turnarounds) to lead client engagements and manage/extend client relationships to generate a minimum of $2M annually through development of "more work" in multiple client accounts. Acute business acumen is essential together with excellent client handling skills and demonstrated ability to think and act both strategically and operationally. Our organization is fluid, flat and evolving, so flexibility in both role and approach is critical to success in our environment. Our environment is ideal for thought leaders and high end delivery practitioners looking to extend their reach and impact while collaborating in designing and driving the next generation of business "transformations".
Responsibilities
- Plan, structure and deliver large-scale transformation engagements (up to $2M) driving targeted business performance outcomes
- Build and manage long-term client relationships in two to three accounts simultaneously to maximize customer lifetime value
- Align executives on Intention, Vision and Target Outcomes of initiatives/engagements
- Work closely with and mentor the Neochange Senior Engagement Manager to ensure quality delivery content
- Develop strong client relationships with senior and C-level executives
- Provide strategic counseling to executive-level clients
- Harvest accounts, extending through Neochange's service map
- Mentor and develop capabilities of internal staff, client sponsors and client staff
Personal Characteristics
The successful candidate must be open-minded, value-centric, and interested in the ultimate success of our client organization and individual sponsors. He/she must be capable of cultivating close, credible, and trusted relationships with our clients and develop an environment which stimulates innovation. He/she must be extremely driven and excited about taking on new challenges. This role will require active coordination of client and Neochange resources to make things happen, and an individual who is motivated by the opportunity to impact the success of Neochange and our clients by driving change. The successful candidate for the Managing Principal role will possess an outstanding record of professional experience and will thrive in a very fast paced environment.
The ideal candidate will be action-oriented, self-aware, team-oriented and self-directing with an evident focus on results and impact and an ability to orchestrate as well as direct progress. S/he places a high value on integrity, collaboration and continuous learning, and possesses above average emotional intelligence (empathy, ability to stay centered and ability to solicit/embrace feedback). An ability to lead through influence, continuously manage expectations, and motivate senior and executive management to make decisions and take action is fundamental to success in this position.
Required Capabilities
The ideal candidate will have strong leadership and strategic thinking skills backed up by initiative to make things happen. He/she will be able to quickly grasp the needs of our clients and translate that into how Neochange can support their achievement of target performance outcomes. The successful candidate must have strong planning and organizational skills, and a demonstrated ability to shape and close large ticket, high client value engagements.
Knowledge of account planning, operational strategy, process modeling and analysis techniques and metrics, systems dynamics, scenario planning, ROI analysis, and business performance measurement would be advantageous. The ability to communicate effectively and to articulate complex concepts both in person and through reports/presentations to various levels of industry executives and client management is essential. Willingness to travel a minimum of 60% of the time is a prerequisite.
Additional Capabilities Required Include:
- Synthesize disparate information, see "the story", and translate to client value and messaging
- Provide strategic counsel and coaching to client executives - accelerating and sustaining alignment
- Rapidly build trust and credibility - elicit and coalesce critical business information
- Craft and deliver high quality business and executive communications
- Provide outcomes-focused facilitation of senior and executive decisions/meetings
- Demonstrate expertise in managing business complexity and in staging/pacing organizational development initiatives to enable adoption
- Demonstrate expertise in driving change in IT-driven organizations (e.g. Financial Services, Healthcare, Telecommunications and niche High Tech industries and/or IT Governance, S/W Vendor verticals)
- Sustainably achieve superior client results on a broad scale
- Manage engagements with broad, complex problem scopes, working both content and context issues
- Demonstrate a personal value set and passion aligned to ours: integrity, innovation, impact
Principal & Sr. Engagement Manager
We are looking for seasoned change leaders with 10+ years of experience serving in a delivery management role driving multi-faceted transformation initiatives (such as business reengineering, operational transformations, enterprise-wide technology adoption, or organizational restructuring/turnarounds) to manage/execute complex client engagements. Our approach encompasses broad conceptual work as well as detailed analytics - so candidates must have the ability to span that spectrum, be willing to roll-up their sleeves and get involved in the execution of our day-to-day client delivery work while nurturing/managing client relationships. Our organization is fluid, flat and evolving, so flexibility in both role and approach is critical to success in our environment. Willingness to travel a minimum of 60% of the time is a prerequisite.
Responsibilities
- Manage the development of (or execute aspects of) program components and deliverables, including:
- Development of business case (problem/opportunity)
- Assessment of adoption risks and appropriate mitigation techniques/plans
- Analysis of change capacity, business risk and organizational/system dynamics
- Formulation of adoption strategy as well as maturity and value realization paths
- Development and execution of stakeholder and sponsorship management plans
- Development of performance outcome and KPI metrics, baselines and targets as well as measurement methodology
- Development and execution of transformation roadmaps and program plans, including internal marketing campaigns, communications and change leadership strategy/plans
- Operating model impact analysis and transformation planning (maturity-based solutions)
- Lead Neochange and client teams to achieve project milestones.
- Partner with Neochange Managing Principal/Engagement Director to support top client decision-making, while providing strategic counsel to executive level clients.
- Actively participate in decision making with Neochange Managing Principal/Engagement Director and seek to understand the broader impact of current decisions.
- Analyze problems and recommend creative solutions; identify issues and communicate effectively with client management.
- Conduct research, collect and analyze data. Play an active role in the problem solving aspect of engagements, and completing project tasks within scope and budget.
- Identify and evaluate complex business risks and define mitigation activities. Generate innovative ideas and challenge the status quo.
- Build a nurturing positive working relationship with our clients, with the intention to exceed client expectations.
- Effectively utilize metrics to gauge project success and identify potential risks.
- Maintain and report on project performance. Participate in client and internal presentations.
- Identify additional opportunities to "up sell" the current engagement and utilize client relationships and knowledge of the client issues to secure "more work" and additional business.
- Scope and pitch projects to new and existing clients as required. Support business development efforts with research, structure, creative thinking and innovative ideas.
- Support Neochange "thought leadership" initiatives by developing and sharing content expertise internally and externally when requested.
Personal Characteristics
The successful candidate must be open-minded, value-centric, and interested in the ultimate success of our clients. S/he must be capable of cultivating close, credible, and trusted relationships with our clients. S/he must be extremely driven and excited about taking on new challenges. This role will require active coordination of client and Neochange resources to make things happen - it requires an individual who is motivated by the opportunity to impact the success of Neochange and our clients by driving change. The successful candidate for the Principal role will possess an outstanding record of professional experience and will thrive in a very fast paced environment.
The ideal candidate will be insightful, a quick study, action-oriented, inquisitive, self-aware, organized, team-oriented and self-directing with an evident focus on results and impact. S/he places a high value on integrity, collaboration and continuous learning, and seeks and responds well to feedback. Successful candidates will possess and demonstrate a personal value set and passion aligned to ours: integrity, innovation, impact.
Required Capabilities
The ideal candidate will have strong leadership and critical thinking skills backed up by initiative to make things happen. S/he will be able to quickly grasp the needs of our clients and translate that into how Neochange can support the achievement of their target performance outcomes. The ability to blend intuition and facts in drawing conclusions and making decisions is essential together with excellent client handling skills and a demonstrated ability to blend conceptual theory and practical application. The successful candidate must have excellent analytical and communication skills, and the ability to continuously manage client expectations and drive clients to decision and results.
In addition, knowledge of project management, change/adoption management, process modeling, analysis techniques and metrics, systems dynamics, ROI analysis, and business performance measurement would be advantageous. The ability to communicate effectively and to articulate complex concepts both in person and through reports/presentations to various levels of industry executives and client management is essential.
Contact
Please submit your resume, including a one-page summary of how you believe you will benefit from working with Neochange, and how that benefit will translate to client value, to:
inquiries@neochange.com.
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