NEW SERVICE: Adoption Launchpad

Neochange is pleased to announce the immediate availability of the new Adoption Launchpad service. This intensive, fast-paced, high-impact workshop / consulting engagement focuses on critical deliverables with pragmatic results to accelerate adoption.

The workshop component delivers rapid diagnostics and applies adoption best practices from our AdoptIT™ methodology to company-specific issues.

Follow-up coaching and consulting at specific checkpoints provides subsequent support for key deliverables with immediate impact to adoption.

Developed in response to numerous requests from ISV, IT, and business customers, the Adoption Launchpad offers a fast, cost-effective means of creating a foundation for IT adoption.

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SURVEY UPDATE: Does IT Have a Personality?

Neochange's groundbreaking new study is currently in the analysis phase, with results expected to be published in the May-June timeframe. This original study provides fresh insights into how IT organizations can better leverage the "people-side" of their organizations to solve key business challenges.

After 8 years of working side-by-side with IT executives to transform their organizations, we know IT executives have come a long way in addressing the people side of IT management as a result of advances in leadership development and HR practices. However, we have observed patterns in the "personality" of IT organizations - common traits and mindsets not specific to industry or company - that drive behaviors in the areas of relationship building, communication, innovation and most importantly, leadership.

Our unique study into the personality profile of IT seeks to better understand these patterns and their implications for IT executives. It also examines personality traits across IT departments and management levels and how these traits influence communication styles, the development of relationships with business partners and leadership styles.

We have already received over 450 responses but are keeping the survey open for IT executives with the goal of breaking 500. Participants in our research will automatically receive their confidential personality PRINT, commercially worth more than $100, and a copy of the resulting report.

Click Here to Register for the PRINT Survey

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LATEST WHITE PAPER: Maintenance Revenue Protection 2.0: The Urgent Threat and What Software Vendors Can Do About It

Software vendors must act now to address the clear and present threat to maintenance revenue. Maintenance and support revenues deliver high margins that fund product R&D and are used as the basis for company valuations. Multiple forces have converged to intensify the threat, including market shifts toward buyer perceptions of value, tough economic conditions, industry consolidation, and unprecedented transparency into software usage.

This new, widely distributed article explores the magnitude of the increased threat and provides a 3-step approach with concrete actions all ISVs can take to protect critical maintenance revenue streams and even grow services revenue.

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COMING SOON: End-User Monitoring-Driven Adoption Case Study

In a recent client engagement, our AdoptIT™ analysis leveraged EUM software for even greater adoption-driven value results. Highly detailed transparency into actual CRM system usage uncovered a 20% internal productivity improvement opportunity and external customer experience enhancement potential worth up to 3% of annual revenue.

EUM provides unprecedented visibility into user interaction patterns enabling analysis that reveals technical issues, configuration problems, support breakdowns, training deficiencies, and variations in user practices and business process execution - making possible major upsurges in IT adoption and value realization from software investments.

The case study will be available on our website later this month.

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