A powerful solution for organization’s looking to improve their end-user productivity by more than 2.5%.
Blue Insight can be purchased as a one-time offering that will accelerate and optimize existing user adoption programs or as an annual subscription that monitors the progress of 100% of your end-users.
Measure User Performance
|Assess the value of user consumption and productivity short falls||Smart prioritization of end-user service||Optimize the ROI of user performance investments|
Modernize Change Management
|Identify high risk users and predict the potential impact of software changes on user performance||Plan more targeted and impactful change management activities||Reduce change risk and the time to return users to pre-change performance levels|
Enable Proactive Education
|Identify struggling users that would otherwise remain hidden||Proactivley connect struggling users to high performing users||Exceed expectations by servicing 100% of users and before they call for help|
Benchmark Process Adoption
|Uncover valuable adoption patterns from high performing users||Share best practices across organizational and functional groups||Communicate the value of your service impact to the broader organization|
Optimize User Programs
|Know the required levels of end user support by power users||Recruit hidden power users and share their competence||Reduce business knowledge risk and lift user competence|